We have been several times and have always gotten great service. And personal. Wayne has listened to what we wanted and translated it into the jewelry we wanted. More than just a quick fix for a watch battery, we have used them for everything from chain repair to have stones ordered and custom set.
Definitely would recommend this location .
Super friendly and fast service. Went in to have the prong on a gold hoop repaired. Half of it had broken off. I was quoted a very reasonable price and that it would be ready in an hour. They made good on that. The work was perfect and they polished that earring to look like new. I’ll be back again for any other repairs to my gold jewelry or even a watch battery. I highly recommend Fast-Fix st Lakeline Mall.
My wife knocked the stone out of her wedding ring during our recent move, so we took it here to see what they could do.
The gentleman at the counter was polite and professional. He spent about 5 minutes looking at the stone/ring/setting before making his recommendation for us. He even offered to extend the setting a bit to make it less likely the stone would get knocked loose in the future.
The price was very reasonable, and he told us it would be ready by the end of the day (we went in around 11:30am). We had some other things to do, and asked if we could just swing by the next day, which wasn't an issue.
They cataloged the ring, gave us a pick up receipt and that was that. The next day, it took us literally 2 minutes to come pick up the ring. The work done on it was spot on, and they cleaned it for us as well.
If we have any future needs for jewelry repair , this is where we will go!
I had hurt my ring finger and it had swollen so much that my ring was stuck and the swelling wouldn't go down. Not wanting to spend hundreds to get it cut off, I was recommended to Fast-Fix to remove it. The gentleman there was incredibly nice and gently removed it very fast! Incredible customer service and the name is very fitting:) They are very affordable and kind and I would 10/10 go there again!
My family has been using Fast Fix for years for general jewelry repairs and watch battery replacement. They are quick, friendly and reliable. I recently lost the back to one of my diamond stud earrings and decided to check with them to see if they could possibly replace the screw-on back I had lost. They can indeed match the specific size but Wayne offered a better 'worry free' solution. I don't know why the type of lock in place earring back he offered me isn't used by jewelry makers. I now wear my diamond studs day after day and never have to worry about the back falling off and losing an earring. Wayne and the folks at Fast Fix (Lakeline) are genuine, trustworthy, good people. I wouldn't take my jewelry anywhere else!
Fast-Fix Jewelry & Watch Repair is an excellent way to get quick service at a very reasonable price. My watch was ready in under 30 minutes. I never go any place else. Its easy to find next to Dillard's in Wolfchase Mall.
Excellent service,very professional and great people. I am a longtime customer, who is very pleased with their service.
Yes I will use them again service was wonderful. It was no long wait time good service and great people.
BEING NEW TO TOWN....you look at everything very closely to get the feel of the area. If ever there was a place for a new face (old faces too!) to visit for these experiences, Fast-Fix is the place for your jewelry repair needs. From the moment I walked up to the counter, I was greeted with courtesy and concern. Having seen the establishment on a recent outing, I decided to try them out with a watch that no one could seem to repair previously and I am wearing it again proudly as I share my experience now. After leaving it with my new friends at Fast-Fix for about an hour, I received a text informing me of my watch’s readiness for pick up. The same courteous, appreciative welcome that I received during my initial visit that day was again awaiting me as I returned. The staff is kind and serious about customer satisfaction as shown through their diagnosis of your item’s repair needs and reasonable pricing. Upon leaving, I found myself thinking of what I can find to bring back to them. One word.....IMPRESSIVE!!!
Fast fix offers a 5 year warranty on their batteries. They honored that today and replaced my watch battery at no charge. Great job, FastFix!
Wonderful! Personal...listened to the story and built a beautiful piece of jewelry that has a great deal of meaning. Thank you!
Fast fix repaired in know time I visit them when ever I need repairs on any of my fine jewelry. They are always Great
Excellent service and their work is outstanding. I would not hesitate to recommend them for all your jewelry needs. They repaired my husbands wedding ring, repaired a rope chain, serviced and replaced battery in a watch and put 4 charms on a bracelet. My husband's ring look like the day we bought it 20 years ago. The necklace was flawless, you couldn't tell where the break in the chain had been. The bracelet looked amazing too. The price was very reasonable for the exceptional quality of work. This was done in 2 hours. Amazing!!
Excellent, fast service. They made a beautiful pendent from my mother’s engagement ring. I could not be happier!
They were great they looked over my watch and did what could.They we're not able to fix it from the extended battery acid ruined it.Because they couldn't fix it there was no charge.
I LOVE LOVE everyone @ this store. I have been using their services for the last 4 years. Its so nice going to someone that always recognizes you + they are so professional. I recommend Fast & Fix Services to everyone.
These folks always do excellent work and are so honest and reasonable! I use them for everything! Thanks so much for your help with my necklace today. I know it was so noisy with all those children today! Great job and service!
The staff is so courteous. They're extremely fast
If they say it will take 20 minutes, it's because they have a hundred orders in front of you. The only watch repair, jewelry repair I go to.